#BLUETOOTH PERIPHERAL DEVICE DRIVERS#
#BLUETOOTH PERIPHERAL DEVICE UPDATE#

#BLUETOOTH PERIPHERAL DEVICE DRIVERS#

We know this is a basic step but we just want to make sure the drivers have been installed using this process. Thank you very much for your response and for the details.Д«efore we move to next steps, we would like to recommend you a Clean Installation of Wireless and Bluetooth DriversВ using the latest IntelВ® Drivers (this is in case you haven't tried process yet).

> I also test it with other OEM platform, HP, Dell and MSFT. > Unfortunally, I could not remember which version it start to happened.

#BLUETOOTH PERIPHERAL DEVICE UPDATE#

> The faliure mode seems occured when OS update and BT driver update. > We also could reproduce in other platforms. > Actually, the issue seems not related to the specific platform directly. > Stylus (Active Pen), such as Dell PN579X, HP Active Pen G3 > The Bluetooth button in the screenshot Where do you disable this? Could you please provide a screenshot? (.) if we disable the BT function in the issue platform (.)'.Do you mean WindowsВ® Bluetooth settings? -> Yes ' (.) BT device is removed from the BT setting page (.)'.When issue happened in the first PC, we would need to restart the system or go to device manager to disable BT chipset function. But it is easy to reproduce when frequently pair. The device is allow to enter pairing mode again then paired with nearby device.Turn off BT function by toggle the BT button in BT setting page.(Based on sniffer, the devic is connected by first PC again and without show on BT setting page.) (Based on sniffer device is connected, but not show in the BT setting page) Remove (Disconnect) the device from the PC.Where do you disable this? Could you please provide a screenshot?Дў- What are the ' Bluetooth Peripheral devices' regarding this request? Please provide maker, model, part numbers, etc.ДЈ- Is the IntelВ® Wi-Fi 6 AX201 the original wireless adapter that came pre-installed on the system? Or did you install/integrate on the computer?Д¤- Was this working fine before or is this issue happening since the first day that you have the device(s)?ДҐ- If this worked fine before, do you remember if this issue happened after a new Windows update or Wireless/Bluetooth driver update? Also, does the issue happens if you use the customized drivers provided by the computer manufacturer (OEM) Lenovo*?

'(.) if we disable the BT function in the issue platform (.)'.

For instance, what do you mean when you said: Are you unable to connect or re-connect Bluetooth devices to the computer? Please also elaborate more about the reproduction steps.

In order to understand better this scenario and check this further, could you please provide us with the following information?ДЎ- Please elaborate more on what the specific issue is. Hello you for posting on the IntelВ® communities.

Bluetooth peripheral device